Hi, please note that if you add money to your Revolut account with a Japanese credit card or prepaid card, you can only use that balance for shopping (i.e. card spending), but you will not be able to transfer money or withdraw cash from ATMs.
Balances added via bank transfers or debit cards can be transferred or withdrawn from select domestic ATMs and overseas ATMs.
Please try again after topping up via bank transfers or debit cards.